Articles from Mark43

Mark43, the leading cloud-native public safety operations platform, is proud to announce that it is an ISO/IEC 27001 certified organization, the international standard for information security management systems (ISMS). This milestone affirms Mark43’s unwavering commitment to protecting sensitive law enforcement and public safety data while maintaining the highest global standards of security, confidentiality, and integrity.

The U.S. Department of the Interior (DOI) Office of Law Enforcement and Security has deployed the Mark43 Law Enforcement Records Management System (LE RMS) and Computer Aided Dispatch (CAD), in partnership with Simple Technology Solutions (STS), marking a milestone in modernizing federal public safety technology. This implementation—spanning six law enforcement programs, with approximately 3,000 sworn law enforcement officers (LEOs) and over 855 locations nationwide—establishes one of the most expansive connected public safety platforms in operation today.

Mark43, the leading public safety operations platform, today announced the launch of Mark43 eCitations, a modern, mobile-first solution that enables law enforcement officers to issue faster and more accurate citations for enhanced efficiency and officer safety. Built on cloud-native architecture, Mark43 eCitations is secure, always available, updates seamlessly and removes the burden of maintenance or compliance from IT while helping agencies stay aligned with evolving state and regulatory requirements.

Mark43, the leading public safety operations platform, today announced the launch of Mark43 Fortified, its first dedicated security and compliance product designed to protect public safety agencies from rising cyber threats and growing compliance demands. The Mark43 Public Safety Platform is built with security at its core and Mark43 Fortified deepens this foundation. By delivering proactive monitoring, automated compliance and real-time threat detection, it empowers agencies to identify and respond to potential threats before they escalate, ensuring the highest level of protection and resilience.

Mark43, the leading public safety operations platform, today announced a milestone deployment across Nassau County, delivering its cloud-native Computer-Aided Dispatch (CAD), Records Management System (RMS), OnScene (mobile application), and Insights (advanced analytics) to the Hempstead, Garden City, Lynbrook, and Old Westbury Police Departments.

Today, Mark43, the leading public safety operations platform, announced its partnership with Jefferson County Sheriff’s Office (JCSO) to enhance officer efficiency, compliance, streamline report writing and promote more data-informed policing. To replace its two decades old on-premises legacy system, JCSO is set to deploy Mark43’s industry-leading Records Management System (RMS), OnScene (mobile application) and Analytics. This marks Mark43’s entry into Colorado and a new era of modern public safety technology.

Today, Mark43, the leading public safety operations platform, announced its partnership with the Oakland Police Department (OPD) in a technology upgrade aimed at enhancing officer efficiency, compliance, and data-driven policing. OPD is set to adopt Mark43’s cloud-native Records Management System (RMS), OnScene (mobile application), and Analytics.

Mark43, the leading mission-critical public safety software provider, today announced its partnership with the San Diego Sheriff’s Office to implement its industry-leading cloud-native computer-aided dispatch (CAD) system. This partnership is a significant milestone for San Diego County, which serves more than 3.2 million residents, as it will enhance emergency response, streamline operations and improve community safety.

Mark43, the leading mission-critical public safety platform, today announced the results of a U.S. national survey of first responders, revealing strong support for AI adoption, concerns about cybersecurity and a growing demand for cloud-native, data-driven, and interoperable computer-aided dispatch (CAD) and records management systems (RMS) to improve efficiency and public safety outcomes. A new 2025 U.S. Public Safety Trends Report released today documents the complete survey results.

Mark43, the leading mission critical public safety platform, today announces its latest innovation: Mark43 Insights, a modern data platform and analytics solution that provides public safety agencies with the real-time, data-driven insights to help them protect and serve their communities more effectively.

Mark43, the leading cloud-native public safety software provider, today announced Mark43 ReportAI and Mark43 BriefAI, two AI-powered tools to transform the efficiency, productivity, and accuracy of public safety operations.

Mark43, the trusted leader in public safety technology to save time, stay compliant and keep communities safe, today announced new research revealing the vast majority (88%) of California residents believe their local police agencies should invest in modern public safety technology, and nearly as many (81%) said they would be concerned if their local public safety agency used outdated software that doesn’t update in real time. Yet more than a third (35%) said they do not believe their local public safety agencies get adequate funding to prioritize implementing the needed technology.

Mark43, the leading cloud-native public safety software provider, today announced new research revealing that a strong majority (86%) of Florida residents believe local first responders should be equipped with the technology necessary to respond to hurricane-related incidents and that nearly three-fourths (74%) worry about power outages affecting 911 response times, during what is slated to be one of the most active hurricane seasons to date. To address their concerns, Floridians call for critical public safety technology upgrades so that first responders have the tools needed for rapid response, emergency deployments, and spending more time delivering life-saving measures to people in their communities.

Mark43, the leading cloud-native public safety software provider, is excited to announce the appointment of Teresa Carlson as a board observer. Carlson, a visionary leader with over 25 years of technology experience, has a proven track record of driving business transformations for leading SaaS, data management, and cloud companies like Amazon Web Services (AWS), Splunk, and Microsoft.

Mark43, the leading cloud-native public safety software provider today announced that it has earned the Federal Risk and Authorization Management Program (FedRAMP®) High Authorization through agency sponsorship by the United States Secret Service (USSS). Mark43 brings the most secure computer-aided dispatch (CAD), records management system (RMS), and analytics platform to more than 250 public safety agencies and their communities. This designation is a recognition of the trusted platform that Mark43 delivers for federal, state and local public safety and educational customers.

Mark43, the leading cloud-native public safety software provider, is excited to announce a new partnership with the Port Authority of New York and New Jersey. This collaboration signifies a significant step forward in enhancing public safety operations and modernizing technology infrastructure within the nation's busiest transportation hub.

Mark43, the leading cloud-native public safety software provider, today announced the results of a survey of Massachusetts residents, revealing major concerns with safety and emergency response due to cyberattacks, natural disasters and legacy systems. To address their concerns, the vast majority of Massachusetts residents call for public safety technology upgrades to ensure resilience in emergencies and better protect their communities.

Mark43, the leading cloud-native public safety software company, today announced the results of a U.S. national survey of first responders, showing that first responders want mobility, flexibility and AI to save time while writing reports so they can spend more time serving their communities. Public safety professionals want cloud-native and mobile-friendly technology upgrades to improve first responder reporting and efficiency. A recently released 2024 U.S. Public Safety Trends Report documents the complete survey results.

Mark43, the leading cloud-native public safety software company, today announced the results of a U.S. national survey of first responders revealing major concerns with cybersecurity, disaster recovery and information-technology (IT) resilience. Public safety professionals want technology upgrades and adoption of federal standards for first responder IT security, reporting and efficiency. A new 2024 U.S. Public Safety Trends Report released today documents the complete survey results.

Mark43, the leading cloud-native public safety software company, today announced that it has achieved State Risk and Authorization Management Program (StateRAMP) High Impact Level Authorization. Mark43 brings the most mature security controls to Computer-Aided Dispatch, Records Management System, and Analytics platforms delivered on Amazon Web Services (AWS) GovCloud to more than 200 public safety agencies and their communities.

Mark43, the leading mission-critical public safety software company, today announced that it is partnering with the City of Berwyn (IL) to deploy its industry-leading cloud-native records management system (RMS), computer-aided dispatch (CAD), and analytics suite. The Berwyn Police Department is the first Illinois agency to use the entire Mark43 Public Safety Suite, leading the way for all of Illinois in deploying a comprehensive modern, cloud-native platform that will enhance the effectiveness of first responders and support the safety of the entire community.

Mark43, the leading cloud-native public safety technology company, today announced a partnership with RapidSOS that will provide 911 call centers that are using Mark43 CAD with access to RapidSOS enhanced location information, a partnership that will improve the response speed and accuracy of first responders.

Mark43, the leading cloud-native public safety software company, today announced that Mark43 Booking is now commercially available to all Mark43 customers, providing law enforcement agencies with a modern and secure booking solution. This trusted, data-driven platform will facilitate a more coordinated booking experience.

Mark43, the leading mission-critical public safety software company, today announced that the Mark43 OnScene mobile app is now available on iOS and Android smartphones.

Americans are concerned their local police department may be overwhelmed or unable to respond in times of crisis, such as extreme weather conditions or domestic terrorism, according to a new survey on disaster preparedness commissioned by Mark43, the leading mission-critical public safety software company.

Mark43, the leading cloud-native public safety software company, today announced that it has achieved State Risk and Authorization Management Program (StateRAMP) “In Process” designation, demonstrating its unwavering commitment to the highest levels of security controls in its cloud-native public safety technology platform. This designation verifies Mark43’s rigorous security posture and industry-leading standards of compliance and application monitoring. Mark43 expects to reach full StateRAMP authorization later this year through the “Fast Track” process. This is a special process specifically designed for cloud providers like Mark43 that have received a FedRAMP Provisional Authority to Operate (P-ATO).

Mark43 Co-founder and Chairman of the Board Scott Crouch announced today that Robert “Bob” Hughes has been appointed Chief Executive Officer (CEO), effective December 19, 2022 and will lead the next phase of growth for Mark43. Hughes has also been appointed to Mark43’s Board of Directors.

Mark43, the leading cloud-native public safety software company, today announced that it has achieved Federal Risk and Authorization Management Program (FedRAMP) High “In Process” through sponsorship by the United States Secret Service (USSS).

Modern policing requires modern technology, so leading law enforcement agencies will increasingly move to cloud-native solutions for superior resiliency and security in handling their data, according to a new 2023 U.S. Public Safety Trends Report released today by Mark43, the leading cloud-based public safety software company. The report is based on new survey data from public safety professionals across the United States.

Mark43, the leading cloud-native public safety software company, which provides critical technology to more than 120 police departments across the United States including the Washington D.C. Metro Police, Seattle Police Department, San Antonio Police Department and Atlanta Police Department, today announced a new resilient computer-aided dispatch (CAD) product to support public safety in times of crisis.

Mark43, the leading cloud-native public safety software company, today released the results of a national survey of Americans that showed public support for the police, including trust in the ability of law enforcement agencies to solve crimes and a belief in the good intentions of police to serve and protect the public.