Articles from TeleVox

TeleVox’s AI-powered virtual assistant, SMART Agent, transforms patient experiences

Patients Benefit from Prompt Responses in Their Preferred Channel

Award Recognizes Strong Overall Performance in the Patient Relationship Management Industry

LAS VEGAS, Oct. 16, 2024 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management (PRM) platforms, is showcasing the latest innovations in its suite of payer, pharmaceutical, and enterprise patient engagement solutions at the HLTH annual conference, October 20-23 in Las Vegas. Visitors to TeleVox’s booth #4043 will learn about robust features introduced over the past year, from AI-driven SMART SMS to the readmission-reducing Digital Care Programs, and expanded Agent Chat functionality.

Leading PRM Platform Showcased at MGMA Event

Patients Benefit from Prompt Responses in Their Preferred Channel

OMAHA, Neb., July 16, 2024 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, was selected as a winner in the Spring 2024 Digital Health Awards®, a program recognizing the best digital health resources. TeleVox Practice Edition received a Merit award in the Web-Based Digital Health – Portal/Patient Education category.

Compliant, SEO-optimized services strengthen digital presence

Prestigious International Annual Awards Program Recognizes Standout Digital Health and Medical Technology Products and Companies

Digital Care Programs Reduce Readmissions and Costs

TeleVox Practice Edition offers automated patient relationship management solutions

TeleVox’s SMART SMS capability elevates the patient digital experience by creating a conversational, actionable, and persistent communication channel

PRM Platform Transforms Patient Engagement from Transactional Encounters to Deep, Continuous Patient Relationships

MOBILE, Ala., Jan. 10, 2024 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, is proud to announce the expansion of its solutions to support the United States military overseas. Now available in facilities in 13 areas outside the continental U.S., TeleVox offers timely and reliable SMS, email, and voice services to help ease the burden of booking medical appointments and accessing referrals for military members stationed abroad.

MOBILE, Ala., Dec. 12, 2023 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel patient relationship management platforms, was selected as a winner in the Fall 2023 Digital Health Awards® program. This competition recognizes the best digital health resources developed for consumers and health professionals.

HITRUST Risk-based, 2-year (r2) Certification validates TeleVox is committed to strong cybersecurity and meeting key regulations to protect sensitive data

TeleVox Hosting Two Sessions on Changing Healthcare Landscape

MOBILE, Ala., Sept. 05, 2023 (GLOBE NEWSWIRE) -- TeleVox, the industry-leading provider of omnichannel digital patient engagement technology, has acquired the Odeza patient engagement business from Ensemble Health Partners (Ensemble), the leading revenue cycle management company for hospitals, health systems and physician practices.

Patients will receive navigation directions in addition to appointment reminders

TeleVox on OCI is a preferred patient engagement platform for Healthcare, Pharma, Payors, and Life Sciences