ServiceNow, Inc. Common Stock (NOW)

ServiceNow (NYSENOW), the AI platform for business transformation, today announced it has been named a Leader in The Forrester Wave™: Software Asset Management Solutions, Q1 2025. The inaugural report recognizes ServiceNow for delivering “a platform that brings together all of the enterprise processes needed for complete asset management.” ServiceNow earned the highest possible scores in the vision, innovation, roadmap, and supporting services and offerings criteria.

Mobile World Congress: ServiceNow (NYSENOW), the AI platform for business transformation, today announced the introduction of AI agents for the telecom industry. The AI agents were built with NVIDIA AI Enterprise software and the AI platform, NVIDIA DGX Cloud. The agents are designed to drive productivity across the entire service lifecycle. The first use cases will put AI agents to work for communications service providers (CSPs) to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations. The combination of ServiceNow’s AI platform with NVIDIA NIM microservices and NVIDIA NeMo, both part of NVIDIA AI Enterprise, brings industry-specific, out-of-the-box AI agents and delivers a full-stack agentic AI solution for CSPs to help resolve problems faster and deliver great customer experiences.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced the acquisition of the Quality 360 solution from Advania to enhance its strength in the manufacturing industry. Natively built on ServiceNow, Quality 360 will accelerate quality management functionality within the ServiceNow Manufacturing Commercial Operations (MCO) solution and empower manufacturers with proactive, data-driven insights to address end-to-end quality issues, ultimately helping to minimize operational costs and reputational risks.

SERVICENOW FEDERAL FORUM – ServiceNow (NYSENOW), the AI platform for business transformation, today launched the new Government Transformation Suite to increase visibility, accelerate ROI, and drive efficiencies for United States federal agencies. The suite – available now – brings together a series of high-impact ServiceNow solutions tailored to the new Administration’s priorities of transparency, accountability, and efficiency. It is designed to help federal agencies manage assets, save time, transform the government worker experience, and optimize software investments. In addition, ServiceNow announced accelerated availability for its agentic AI capabilities in the public sector.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced financial results for its fourth quarter ended December 31, 2024, with subscription revenues of $2,866 million in Q4 2024, representing 21% year-over-year growth and 21% in constant currency.

ServiceNow (NYSENOW), the AI platform for business transformation, today unveiled a series of new agentic AI innovations to autonomously solve the most complex enterprise challenges. This latest breakthrough on the ServiceNow Platform acts as the AI agent control tower—one central location to analyze, manage, and govern the rapidly evolving world of agentic AI across every corner of a business. These advancements build on ServiceNow’s two-decade expertise in driving exponential productivity across every person and every process by handling complex and ambiguous tasks that traditional automation cannot solve.

ServiceNow (NYSENOW) and Google Cloud today announced a major expansion of their partnership to maximize the value of generative AI across every layer of the enterprise technology stack. ServiceNow will bring its Now Platform and full suite of workflows to customers on Google Cloud Marketplace and also make its Customer Relationship Management (CRM), IT Service Management (ITSM), and Security Incident Response (SIR) solutions available on Google Distributed Cloud (GDC).

ServiceNow (NYSENOW), the AI platform for business transformation, today announced a new integration with Oracle NYSE: ORCLNYSEORCL)

ServiceNow (NYSENOW), the AI platform for business transformation, announced today an expansion of its strategic alliance with Visa, a world leader in digital payments.

ServiceNow (NYSENOW), the AI platform for business transformation and SoftwareOne Holding AG (SWON:SWX), a leading global software and cloud solutions provider, today announced a multi-year strategic partnership to transform IT modernization in the cloud. In the first phase of the partnership, the companies will launch a joint offering for customers that combines ServiceNow’s leading workflow automation capabilities with SoftwareOne’s software and cloud expertise. This will help maximize customers’ ROI of software and cloud spend, enabling reinvestment in innovation and optimizing IT operations.

ServiceNow Partner Kickoff – ServiceNow (NYSENOW), the AI platform for business transformation, announced today at ServiceNow Partner Kickoff a major expansion to its global partner program, including it has nearly quadrupled its investment in new incentives and specializations to help partners capitalize on the rapid growth of ServiceNow AI solutions and deliver value to customers. Infosys and Cognizant have also been elevated to Global Elite partners, the highest level of partnership within the ServiceNow Partner Program.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced it has signed an agreement to acquire Cuein, a leader in AI native conversation data analysis and insights. Cuein will help advance the effectiveness of ServiceNow AI Agents by enhancing their ability to understand, process, and transform data from siloed customer interactions across different channels and systems into a comprehensive analysis with actionable insights. This acquisition continues to fuel ServiceNow’s roadmap in agentic AI and reinforces its role as the AI platform for business transformation.

ServiceNow (NYSENOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center. This recognition was based on an evaluation of ServiceNow’s Completeness of Vision and Ability to Execute.

ServiceNow (NYSENOW) today announced that it will release financial results for the fourth quarter and full-year ended December 31, 2024, following the close of market on Wednesday, January 29, 2025. ServiceNow will host a conference call and live webcast to discuss the financial results.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced it has been named a Leader in The Forrester Wave™: Task-Centric Automation Software (TCAS), Q4 2024. The inaugural report evaluated ServiceNow Automation Engine, which includes pre-built integrations, automation tools, real-time data streaming, RPA, Agentic AI, and process mining capabilities. The Forrester report recognized ServiceNow with the highest possible scores in advanced AI, vision, roadmap, and partner ecosystem criteria.

ServiceNow (NYSENOW), the AI platform for business transformation, and Amazon Web Services (AWS) today announced an expanded strategic collaboration with new capabilities to accelerate AI-driven business transformation across every corner of the enterprise. A new connector enables the seamless use of multimodal models developed and trained on Amazon Bedrock for GenAI-powered workflows in the Now Platform. Additional automation solutions and integrations to seamlessly manage security incidents and procurement are now available on the AWS Marketplace. By deepening its collaboration with AWS and expanding geographically to Canada and Europe expected in 2025, the companies are supercharging value to customers across key industries, including telco, technology, financial services, education, and retail.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced an expanded strategic alliance with Microsoft to modernize front-office business processes with Copilot and agents.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced new generative AI (GenAI) and governance innovations to advance autonomous, responsible AI on the Now Platform. With this launch, ServiceNow is adding more than 150 GenAI innovations to its portfolio for customers. This includes new, expanded Now Assist capabilities that drive greater visibility and controls with an AI Governance offering for secure and compliant AI practices. Native multilingual support in Now Assist extends GenAI’s global footprint for seamless, culturally aware communications and translations. Finally, purpose-built solutions deliver new Now Assist use cases for configuration management, contract management, legal services, and health and safety.

ServiceNow World Forum & Five9 CX Summit—ServiceNow (NYSENOW), the AI platform for business transformation, and Five9 NASDAQ: FIVNNASDAQFIVN)

ServiceNow (NYSENOW), the AI platform for business transformation, has released The State of AI-Powered Transformation in Government, a global research study on the pace of AI transformation in the public sector. Top findings include a group of AI Pacesetters—government organizations relatively more advanced in using AI and other emerging technologies—that are driving efficiency and achieving better outcomes than organizations that have been slower to adopt AI-powered workflows and automation. Key insights illuminate the unique ways Pacesetters use AI to improve citizen and employee experiences, strengthen compliance, and scale business processes.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced financial results for its third quarter ended September 30, 2024, with subscription revenues of $2,715 million in Q3 2024, representing 23% year-over-year growth and 22.5% in constant currency.

ServiceNow (NYSENOW), the AI platform for business transformation, today announced that enterprise software industry veteran Amit Zavery will join the company as president, chief product officer (CPO), and chief operating officer (COO) to lead product and engineering, effective October 28, 2024. Zavery, a Google Cloud and Oracle executive, brings extensive experience in enterprise innovation, transformation, and scale.

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Pearson (FTSE: PSON.L), the world’s lifelong learning company, and ServiceNow (NYSENOW), the AI platform for business transformation, today announced a global collaboration to supercharge workforce development and employee experiences in the age of AI. In the first phase of the multi-year deal, ServiceNow will collaborate with Pearson on research and insights that analyze how emerging technology will impact the global workforce and will use Credly by Pearson to issue accreditation and track skills development. Pearson will use ServiceNow’s AI-powered Now Platform to boost employee productivity, efficiency, and talent retention.

ServiceNow (NYSENOW), the AI platform for business transformation today announced a major expansion to its strategic partnership with NVIDIA to accelerate enterprise adoption of Agentic AI. The companies will use NVIDIA NIM Agent Blueprints to co-develop native AI Agents within the ServiceNow platform, creating use cases fueled by business knowledge that customers simply choose to turn on.